Cookie Policy

Cookie Policy Smiles By The River Last updated: 3 April 2025 Website: www.smilesbytheriver.co.uk

1. Introduction

This Cookie Policy explains how Smiles By The River ("we", "us", or "our") uses cookies and similar technologies on our website at www.smilesbytheriver.co.uk (the "Website").

Please read this policy carefully. By continuing to use our Website, you consent to our use of cookies in accordance with this policy. If you do not agree, please adjust your browser settings or refrain from using the Website.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and remember certain information about your visit.

Cookies may be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

3. Who We Are

The data controller responsible for this Website is:

Smiles By The River Unit 10 Commodore House Battersea London SW18 1TZ

Email: info@smilesbytheriver.com Telephone: 03330 503 538

4. Cookies We Use

We use a limited number of cookies on this Website, falling into the following categories:

4.1 Strictly Necessary Cookies

These cookies are essential for the Website to function correctly. They enable core features such as page navigation and form functionality. The Website cannot operate properly without them, and they cannot be disabled.

Our Website is built using Framer, which may set strictly necessary cookies to support basic website functionality and session management.

4.2 Analytics Cookies

We use Google Analytics to help us understand how visitors interact with our Website. This service uses cookies to collect information such as:

  • The pages you visit and how long you spend on them

  • How you arrived at the Website (e.g. via a search engine or direct link)

  • Your approximate geographic location (country or region level)

  • Your device type, browser, and operating system

This information is aggregated and anonymised — it does not identify you personally. We use it solely to improve the content and performance of our Website.

For more information about how Google uses data collected through this service, visit: https://policies.google.com/technologies/partner-sites

4.3 Functional Cookies (Framer Forms)

Our Website uses Framer's native contact form functionality. Framer may set cookies to support form submission and help prevent duplicate or spam submissions. These cookies do not track you across other websites.

5. Third-Party Data Sharing

We do not sell, rent, or share any data collected through cookies with third parties for their own marketing or commercial purposes.

Google Analytics data is processed by Google in accordance with their own privacy policy and used only in aggregated, anonymised form to provide us with website usage statistics.

6. Your Cookie Choices

You have the right to choose whether or not to accept cookies. You can manage or disable them at any time using the following methods:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View the cookies stored on your device

  • Block some or all cookies

  • Delete cookies when you close your browser

Please note that restricting cookies may affect the functionality of this and other websites. For guidance on managing cookies in your browser:

6.2 Opting Out of Google Analytics

You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

7. Legal Basis for Using Cookies

We operate this Website in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR).

Strictly necessary cookies are used on the basis of our legitimate interest in operating a functional website. Analytics and functional cookies are used on the basis of your consent, which we will request before placing these cookies on your device.

8. Data Retention

The cookies we use are retained for varying periods:

  • Strictly necessary and session cookies expire when you close your browser

  • Google Analytics cookies are retained for up to 26 months by default, though the data we access is anonymised and aggregated

9. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we do, we will update the "Last updated" date at the top of this page. We encourage you to check this page periodically.

10. Contact Us

If you have any questions about this Cookie Policy or how we handle your data, please get in touch:

Smiles By The River Unit 10 Commodore House Battersea London SW18 1TZ

Email: info@smilesbytheriver.com Telephone: 03330 503 538 Website: www.smilesbytheriver.co.uk